Terms of use and sale

Version of September 28, 2026

This is an English translation of the French original, provided for convenience. If the two differ, the French version prevails. Read the French original.

Oriva is a conversion tracking service reserved for professionals. These terms describe what the service does, what you commit to, what it costs and how you can stop it. The essential point: the collection of your events never stops for a billing reason, but the sending to Meta, TikTok, Google Ads and OpenAI stops if your trial or your subscription ends.

1. Who provides the service, and to whom

The service is provided by Oriva, whose full identity is in the legal notice. It is intended only for professionals. By creating an account, you declare that you act for your professional activity and that you have the authority to bind the company you represent.

2. What Oriva does

Oriva collects the events of your sites (visits, leads, purchases) from your own subdomain, records them, deduplicates them, links them to the last identified click, then sends them to the platforms you have configured (Meta, TikTok, Google Ads, OpenAI) and to affiliate networks by postback. Each sending is recorded in a log, and a dashboard shows you the conversions and the return on spend.

Oriva may change the service. When a change removes a feature you rely on, you are told by email before it applies.

3. Your account and your keys

You sign in with a link sent by email or with your Google account. Each account corresponds to a workspace, for which you are responsible, as well as for the people you invite to it.

Your secret keys (sk_) are shown only once and must remain confidential. The public key (pk_) is public by design: it is visible in your site. Any use made with your keys is attributable to you. If a secret key leaks, revoke it from your workspace: it stops working immediately.

4. What you commit to

• Consent. You collect from your visitors the consents required before tracking their advertising clicks or sending their data to a platform, and you pass that choice on to Oriva (see the GDPR page). Oriva cannot do it for you.
• Informing your visitors. Your privacy policy mentions Oriva and the platforms to which you send their data.
• The platforms' terms. You comply with the terms of Meta, TikTok, Google and OpenAI for the data you send them.
• Your domains. You attach only domains you control. Oriva asks for proof of ownership by DNS record on first activation.
• The data you send. You do not send data that the law classifies as sensitive (health, opinions, orientation...).

5. What is forbidden

• fabricating fake events or fake conversions, in particular to trigger an affiliate commission. Oriva in fact refuses to send an affiliate postback for an event that does not come from your server;
• getting around the limits of the service (quotas, rate limits, caps on domains and destinations);
• trying to access another customer's data, disrupting the service or copying it to resell it;
• using the service for an unlawful processing, or for data collected without a legal basis.

6. Technical limits

Each plan has caps, detailed in the table of article 8: events per month, domains, destinations, length of history. Events per month are an informational threshold: exceeding them is recorded and flagged to you, but collection is not cut off. The caps on domains and destinations apply at creation: you cannot create more than your plan allows.

The collection API also applies rate limits, per IP address and per key, to protect the service. A legitimate customer who reaches them can write to us: they can be raised for them.

7. Suspension

In case of abuse (fraud, breach of security, use contrary to part 1), Oriva may suspend sending to third parties or access to your account. It warns you beforehand, except in an emergency. It restores the service as soon as the cause has disappeared.

8. The plans and their prices

The price is fixed per plan: it depends neither on your advertising budget nor on your revenue. Prices are stated excluding tax, per month.

The detail of each plan's features is on the Pricing page. The version displayed at the time of subscription prevails.

9. The 14-day free trial

The trial lasts 14 days from the moment you start it from your workspace, by choosing a plan and registering a card. It gives access to the service with the limits of the plan you chose. It lasts 21 days if your account was created with the code or the link of a partner of the affiliate program.

• One trial per card and per domain. To prevent repeated trials, Oriva keeps an opaque identifier of your card (provided by Stripe, never the number) and the root domain of your sites. If a card or a domain has already been used for a trial, the trial ends at the moment Oriva detects it.
• Nothing is charged before the end of the trial. To start the trial, you register a card. The first payment falls due at the end of the trial, unless you cancel beforehand from the billing portal.
• Without a trial in progress or an active subscription (trial not yet started, or subscription canceled), collection continues and your history remains viewable, but sending to Meta, TikTok, Google Ads, OpenAI and your affiliate networks stops, and you cannot create a destination until you have started the trial or subscribed.

10. Subscription and payment

The subscription is monthly, with no minimum term, and renews every month. Payment is by card, processed by Stripe: Oriva never sees your card number. You can change plan or update your card from the billing portal of your workspace, without any action from Oriva.

Failure to pay. If a payment fails, Stripe retries it several times. If all attempts fail, the subscription is considered unpaid: your account falls back to the regime of an ended trial, meaning that sending to third parties stops while collection continues. In case of late payment, penalties calculated at three times the legal interest rate (taux d'intérêt légal), as well as a fixed recovery indemnity of €40, are due by operation of law (de plein droit), under articles L441-10 and D441-5 of the French Commercial Code (Code de commerce).

11. The launch offer

The first 20 subscribers receive a 50% discount on their subscription, applied automatically at subscription, for as long as the subscription remains active. The cap of 20 is applied by our payment provider: once it is reached, the discount is no longer offered.

12. Cancellation

You can cancel at any time, from the billing portal or by deleting your account. Cancellation takes effect at the end of the period already paid. There is no pro rata refund of the current month.

Deleting your account also deletes your domains, your events and your keys. It is permanent.

Oriva may cancel your subscription in case of serious breach of the terms, after a 15-day notice that has had no effect (without notice in case of fraud).

13. No right of withdrawal

The service is reserved for professionals. The right of withdrawal provided for consumers therefore does not apply.

14. Changes to prices and terms

The price of your current subscription does not change. The prices displayed for new subscriptions may change. These terms may also change: you are told by email at least 30 days before an unfavorable change applies. If you do not accept it, you can cancel before it takes effect.

15. Personal data

For your visitors' data, you are the data controller (responsable de traitement) and Oriva processes this data on your behalf. For the data of your own account (email, billing), Oriva is the controller. Retention periods, hosting and protection measures are described on the GDPR and Privacy pages.

The data processing agreement (DPA) is part of these terms: by accepting them, you also accept this agreement.

16. Availability

Oriva commits to no quantified availability rate. It designs collection so as not to lose a valid event if its database is down: events are queued then replayed, and each failed sending to a platform is retried several times on a progressive schedule. This is an obligation of means (obligation de moyens), not of result.

17. Third-party platforms

Oriva is not affiliated with any of the platforms to which it sends your data (Meta, TikTok, Google, OpenAI, affiliate networks). What they do with it, their gaps in figures compared with Oriva's, the rejection of an event or the suspension of your advertising account fall under their terms, not Oriva's. Oriva shows you the result of each sending; it does not guarantee that a platform uses it or that it improves your advertising results.

18. Oriva's liability

Oriva is liable for the direct damage it causes through its fault, up to the amounts you have paid it over the last 12 months. It is not liable for indirect damage (loss of revenue, of customers, of advertising optimization, of data already sent to a platform). These limits do not apply in case of gross negligence (faute lourde) or intentional misconduct (faute dolosive), nor to what the law forbids limiting.

19. Intellectual property

The service, its code, its documentation and its brand are the property of Oriva. You have a personal, non-exclusive and non-transferable right of use, for the duration of your subscription. The data you send remains yours.

20. Governing law and disputes

These terms are governed by French law. In case of difficulty, first write to contact@orivaforge.com: most matters are settled without proceedings. Failing agreement, the commercial court of Nanterre (tribunal de commerce de Nanterre) has jurisdiction, including in the case of several defendants or a third-party claim (appel en garantie).

21. Contact and version

A question about these terms: contact@orivaforge.com. Version of September 28, 2026. Previous versions are kept and provided on request.